Shipping & Payment
Puffdaddyvapes Limited offer the following shipping and delivery options and we only currently offer this service to the United Kingdom and Ireland.
1-2 day delivery is available if orders are placed before 14.30 (GMT) – Monday to Friday, if orders are placed before this time we will dispatch the same day, however during busy periods this can be delayed and is not always possible.
Please note orders to Ireland have a maximum weight limit per package of 500g, if you wish to order more items please contact us first to discuss bespoke shipping options, so we can fulfil your order.
Free 2/3 day untracked delivery of our choice is offered to all orders that are over £25 or £35 to Ireland if selected when checking out.
Royal Mail 24 tracked or untracked is still chargeable on all orders.
Our delivery options are;
Please note;
All delivery times are estimates and while we try to offer Royal Mail 24 or next day by DPD this is subject to availability and their timescales of which we cannot be held accountable.
During busy periods, Public holidays (including Christmas & Easter), adverse weather and world health pandemics, delivery timescales may take longer than advertised.
We will supply the tracking details if this service was used and we will assist where at all possible if your items are delayed, however we cannot be held responsible for the delay to your parcel, as we do not guarantee specific delivery dates and all are estimated, however an extremely high percentage meet the advertised estimated timescales.
When placing your order, please ensure all your details are correct, as we will not be held responsible for wrongly placed orders, including place of address details.
Click and collect
If you wish to collect your items from our office, you can select the click and collect option at the checkout. Our click and collect timescales are the same as delivery but without the delivery costs. The ordering timescales still apply to click and collect, so if ordered before 14.30 your order should be ready to collect from 16.30 the following day where possible. If you would like to collect at the weekend (Saturday or Sunday), then you must order before 14.30 on Friday. When your order is ready to collect we will contact you on the email and/or number given to us when you place your order.
Local delivery
Local free delivery is also available on orders over £15, if the delivery address is within a 4-mile radius of our registered office and agreed prior to your website order via our email address info@puffdaddyvapes.com or via phone contact. If this is agreed, the click and collect option should be selected when placing your order. If your order is processed prior to agreeing the delivery, you will be required to collect your items.
Our free local delivery timescales are the same as normal delivery but without the delivery costs. The ordering timescales still apply to local delivery, so if ordered before 14.30 Monday to Thursday your order could be ready for delivery from 16.30 the following day where possible. If you would like delivery at the weekend (Saturday or Sunday), then you must order before 14.30 on Friday.
On occasions, we may offer other delivery options, including special offers for deliveries and your details (Email or phone number) maybe shared with our preferred shipping partner, so tracking information can be shared with you.
Payment Policy
Puffdaddyvapes Limited accepts All Major Debit and Credit cards via our payment gateways.
Unfortunately, we are unable to accept PayPal as a payment method due to Paypal’s vape and CBD operating rules.
You can also send payment via direct bank transfer.
Our Bank Account Information:
Account Name: Puffdaddyvapes Limited
Account Number: 40706760
Sort Code: 30-90-90
In the case of bank transfers, you MUST use your Order ID as the payment reference.
Your order will only be dispatched once we have received the full payment into our account.
You must be 18 or over to register on or purchase from our website and that you agree that the items purchased are for the intent of legal use only.
Your Invoice will be sent to your registered email address.
Payment processing companies are separate entities and after selecting their payment method, you may be subject to their Terms of Service they provide.
Our registered address is:
9 Willow Walk, Hazelmere
High Wycombe, Bucks, HP15 7UJ
If you have any concerns or questions regarding our payment and policies, you can email us at info@puffdaddyvapes.com